Concierge Security Services

Professional. Presentable. Proactive.

At BC Guard Security, our concierge services offer more than just a welcoming face — they combine hospitality with top-tier security, ensuring your premises are not only safe but professionally represented. Whether in residential buildings, corporate offices, hotels, or commercial sites, our concierge security officers deliver a polished, courteous service while remaining alert and vigilant to security risks.

We understand that your concierge is often the first point of contact for visitors, staff, and residents. That’s why our personnel are carefully selected for their communication skills, professionalism, and attention to detail. Dressed in professional uniform, they act as both a front-of-house representative and a discreet security presence.

What Our Concierge Services Include:

• ✅ Visitor management and access control
• ✅ Monitoring CCTV and alarm systems
• ✅ Managing deliveries and post handling
• ✅ Lobby surveillance and regular patrols
• ✅ Incident response and reporting
• ✅ Customer service and information desk duties
• ✅ Fire safety and evacuation assistance
• ✅ Key holding and contractor access management

🏢 Ideal for a Range of Settings:

Our concierge security service is adaptable and can be tailored to suit the specific needs of:

• Commercial and office buildings
• Residential apartments and gated communities
• Hotels and serviced accommodation
• Corporate headquarters
• Government and public sector buildings
• Educational institutions
• Retail and leisure complexes

Whether you need full-time concierge coverage or part-time support for evenings, weekends, or holidays — we can provide flexible solutions across Birmingham and the UK.

👮‍♂️ Why Choose BC Guard Security?

• SIA Licensed Professionals – All our officers are fully licensed and vetted.
• Trained in Both Security and Customer Service – The perfect blend of safety and hospitality.
• 24/7 Operational Support – Round-the-clock support and emergency response.
• Tailored Service Plans – We adapt to your building's needs and policies.
• High Standards of Presentation – Clean uniforms, positive attitude, and punctuality guaranteed.

We don’t just provide staff — we provide peace of mind. Our concierge security personnel are trained to handle everyday tasks, emergency procedures, and even conflict de-escalation, making them an essential part of your facility’s front line.